The Close With No Community

By Natalie Smith (St James Community Builder)

It was a breezy spring afternoon in May when we began knocking on doors along a winding close—a quiet close shared by long-time residents and university students. Most students were away at lectures, so we spoke mainly with residents.

As Community Builders, we asked a simple question: “What’s strong in your close?” The answers were honest. A few residents admitted they didn’t feel connected to their neighbours, but many expressed a desire to change that.

Encouraged, we planned a small Pop-Up gathering in a shared green space halfway down the close. We brought tea, cake, “What’s On” guides, and Wellbeing Exeter postcards, complete with QR codes to find out more information about our roles and local stories.

Even before the event, the response was heartening. One resident who received our leaflet called to say, “There’s no sense of community in this close”, but offered to bring cake. Another said she’d be away but was eager to attend the next one.

Two weeks later, the Pop-Up transpired into something beautiful. Fourteen residents came, mugs in hand, smiles on faces, even the postman joined in. Conversations flowed effortlessly. People shared stories, admired gardens, discussed home sales, and even swapped tales from Ireland. Someone connected me with the local school. Others talked about their skills and hobbies.

The “What’s On” guides were a hit, sparking curiosity and questions. One woman said, “I’d like to do this again—maybe on a summer evening when more neighbours are home from work.”

By the end, everyone was on a first-name basis. As people drifted back to their homes, I overheard two residents making plans for another meet-up. That moment—those quiet, hopeful voices—felt like the beginning of something special.

The close isn’t just a close anymore… it’s becoming a community close. Isn’t it amazing what tea, cake and a couple of Community Builders can do?